Contact
We're here to help.
Have a question or found an issue? Reach the PurityIQ team directly — a real person reads every message.
Response time
We respond to every message within
2 business days
What to include
- A short description of what's happening (or what you need).
- Your iOS version and PurityIQ app version, if it's a bug.
- For missing products, the product name and barcode if you have it.
- For billing or refunds, note that all payments are handled by Apple — visit reportaproblem.apple.com for refund requests.
Other resources
- Support & FAQ — quick answers to common questions.
- Privacy Policy — what we collect and why.
- Terms of Service — the agreement governing your use of PurityIQ.
Company
PurityIQ is built by AR Company. Press and partnership inquiries are welcome at the same address — please add "Press" or "Partnership" to your subject line so we can route it quickly.